01/09 to Present                 Verizon Business – Verizon Enterprise Services

            Managing Director – Enterprise Architecture (Global)

·         Completely transformed the Enterprise Services and Delivery organization from $700K total revenue in 2008, to year-over-year revenue of over $2B per year between 2009 – Present.

·         Streamlined Solutions and Products to focus on high margin services, including Enterprise Cloud, Security, Contact Center, Managed IT Services, and ProServ

·         Transformed IT support and organizational interaction practices, fostering a strong, collaborative work environment while developing robust help desk systems and processes for improved trouble ticket initiation and visibility.

·         Directly aligned our Enterprise Architects with strategic accounts to address key deficiencies in our delivery model, and to foster growth within the accounts resulting in tremendous revenue growth

·         Implemented ITIL based processes throughout our operations and delivery organization to align our delivery teams to a strategic vision of Delivery Excellence

·         Created new framework for introducing new technologies and IT services to existing opportunities, and to further in-flight proposals.

·         Total Revenue (2009 = $1.8B), (2010 = $2.2B), (2011 = $2.3B), (2012 = $2.3B), (2013 = $1.7B to-date, projected to hit $2.5B)

11/07 to 12/08                      Unisys Corporation

            Enterprise Architect – Global Solutions

·         Achieved $127M in wins in 2008 related to Security and Managed Services.

·         Developed, managed and delivered a strategic and tactical security program for CSAA, with direct savings of $12.7M. 

·         Developed identity management and integration solutions Kaiser Permanente, eBay, SC Johnson, and NASA

·         Developed Integrated Cyber Security strategies for the Department of Energy and Lawrence Livermore National Laboratory. 

10/06 to 10/07                      IBM – Global Technology Services

            Complex Solutions Architect - $20M+ Contracts with Fortune 100 Clients

·         Achieved $140M in wins between 2006 & 2007 across all towers for HSBC, AT&T, Wal-Mart, GM, Ford, Bank of America, Fimat, Caterpillar, Exxon/Mobile, GE, and variety of other Fortune 100 companies.

·         Created, architected, and implemented global technology solutions for Fortune 100 clients with contracts of $20MM+. 

·         Developed Solutions for the re-architecture of data center environments, enterprise systems, security services, applications, software, middle-ware, and web-services to align technical innovations and implementations with long-term business strategies and goals.

·         Built stringent security architectures, policies, procedures and governance compliance measures for HSBC to address the growing security requirements for their business and industries. 

·         Worked closely with CXX Executives to understand their complex business and technical issues and to align new and cutting-edge technologies and solutions to address those issues.

12/03 to 10/06               Thomson/Reuters NETg – a division of the Thomson Corporation

            Sr. Director of Technology & IT Security – Budget (85M) – Report to CIO

·         Developed, implemented, and maintained strategic technology vision for the global enterprise. 

·         Aligned technology implementations to meet business requirements.  Created Strategic Business Units (SBU’s) to define and streamline product lines, align business and engineering development tracks with marketing requirements, and focus our various services into productized units that helped increase sales by over 36%.

·         Created and implemented new IT strategies to maximize uptime for our production environment.  Duties also included managing the P&L, overseeing all IT personnel within the IT, IS, QA, and Hosting departments, and mapping out the IT strategy and goals for the corporation.  Assets under my direction consisted of over 2,500 servers, 1,200 units of network hardware, and 3,500 desktops. Twenty-six direct reports, with 87 indirect reports.

·         Created the Security Architecture and Strategy for the entire organization.  I created, built, and instituted an entirely new security standards implementation for our organization.  This included addressing all national and international regulatory guidelines, industry standard guidelines, and infrastructure security guidelines. 

·         Created new PMO (Project/Program Management Office) that I still lead.  Instituted a process change that included funneling all projects through the PMO to ensure consistency in process, procedures, and strategy across our entire Project Portfolio.  Certify Project Management Office and Change Management procedures quarterly for Sarbanes Oxley compliance.

·         Consolidated numerous data centers and independently hosted environments into centralized Thomson Financial data centers.  This consolidation included the build-out of entirely new centralized Tier 3 Data Centers that now house more than 40% of the infrastructure for the NYSE, and where over $20BB of transactions are completed daily.  This reduced data center operating costs by over 60%.  

·         Increased client base 18%, annually, through managed marketing plans and organic growth.  Reduced legal exposure 50% by standardizing services, procedures, and products.  Reduced costs 35% by negotiating vendor contracts and initiating performance standards. 

·         Integrated 5 separate business units into a centralized change management process based on ITIL Processes.  Developed and Lead Team Building workshops for Enterprise IT Directors.  Built strategic alignments between Corporate IT and the 5 Operating Company IT departments.

·         Created a new BCRS that included the implementation of a “hot-site” for our production environment, and the creation of a new set of IT policies.  Reduced Applications Development defects by 87% within 12 months.  Reduced Priority 1 instances by 80% through the use of metrics and weekly reporting.

·         Head of the Acquisition and Integration team that made all acquisition assessments, created implementation strategies, and submitted all proposals for new acquisitions to the C-Level Executives.  This consisted of performing detailed top-down reviews of potential companies that would enhance NETg’s product and service portfolios and make significant impact to the revenue streams, and the bottom line.

·         Implemented global IT support strategies that increased levels of support for all locations to 24/7.  I accomplished this by utilizing various Operations Centers around the world to handle customer issues in varying time-zones.  This dramatically improved our incident response and resolution times by 60%, and helped increase productivity by providing users with faster and easier access to solutions for their problems.

·         Implemented cost-cutting measures that included renegotiating all major IT contracts, implementing new technologies to perform financial and personnel intensive tasks, and implemented a bottom-up IT expenditures audit; Combined, this resulted in a 45% reduction in IT expenditures for FY 04’.

02/03 to 12/03                      IBS – FT Consultant at Kraft Foods North America (KFNA)

            IT Director– Budget = (35M) - (Reporting to VP of IT)

·         Managed the largest SMS implementation in the world for KFNA with over 30K users within their AD environment, and did so ahead of schedule which resulted in a savings of $1.2M

·         Created new security guidelines for worldwide implementation for both Kraft and Altria. 

·         Helped eliminate work redundancy by identifying deficiencies within the roles and responsibilities throughout the various IT departments working on this migration. 

·         Assisted in developing the (PP) for their upcoming Windows XP, and SMS 2003 rollout. 

02/00 to 02/03        Cable & Wireless / Exodus Communications – Budget = ($20M)

                 Professional Services – Global Program Manager - Reporting to VP of IT

·         Managed 67% of the area Professional Services staff comprised of engineers and IT specialists.  Reviewed budgeting, P&L, revenue status, and numerous financial aspects of the organization in the mid-west.  Implement strict monitoring of monthly revenue and expenditures, and participate in cost containment, revenue enhancement, and strategic planning that helped the company save over $1.2 million per quarter for 6 straight quarters. Fifteen direct reports, with 63 indirect reports

·         Lead Security Architect for Cyber Attack Tiger Team (CATT), working closely with Global customers to conduct intrusive and non-intrusive security scans across their Enterprise.  The CATT team conducted audits on many of the Fortune 100 companies, and presented detailed reports to the CIO’s, CISO’s, and CTO, within those organizations.

·         Worked on global clients such as Google, Yahoo, Bestbuy.com, HSBC, Merrill Lynch, Bank One, McDonalds, Orbitz, Motorola, The Federal Reserve, and a host of others to re-architect and implement new technology platforms including multi-layered security, encryption, secure transmission, and a host of others

·         Managed the largest Enterprise build-out Project/Web Site for Exodus in the Midwest (BestBuy.Com), with over $16 million dollars in hardware, and estimated $600M  annual revenue.  Turned BestBuy.Com around from being out of the list of top 200 ECommerce sites in the world in 1999, to becoming one of the top 3 ECommerce sites in 2000.

·         Oversaw more than 500,000 square feet of data center migrations.  Trained and managed over eight project managers in three different locations within Chicago-land.

·         Turned and maintained profitability for both data centers in Chicago.  Increased post-sales by 20% each quarter (since 1999).  Maintained average forecast of over $500,000/month in Chicago region.  Completed and maintained departmental SAS-70 (ISO 9001) compliancy since 2000 for crisis management.

·         Managed over 140 projects, many of them simultaneously, while tracking all aspects of the project plan, team members, and vendor relationships.  Increased annual revenue stream from $18M to $26M. 

07/99 to 02/00          Northwestern Medical Faculty Foundation (NMFF) OB/GYN

            Manager of Operations & IT – (Reporting to VP of IT)

·         Held position of Y2K Executive, in charge of Y2K departmental coordination and upgrades.  Created a “Restricted Activity and Procedures Policy” to handle Y2K related issues.  Managed IT staff for desktop support of 240 PC’s. 

·         Served as project manager for all projects within this department.  Managed NMFF human resources responsibilities pertaining to staff and research-faculty recruitment, supervision, payroll, and records.

·         Managed financial operations of 3 interconnected systems (NMFF, Northwestern University, and Northwestern Hospital) including the development of annual budgets.  Coordinated departmental information systems and operations; prepared capital expenditure and utilization plans; identified and implemented opportunities for expansion.  Monitored monthly revenue and expenditures; and implemented new cost containment, revenue enhancement, and strategic planning strategies

06/92 to 07/99                      APC Research

            Manager of Operations & IT – (Reporting to CIO)                                                      

                                                                Selected Achievements

 ·         Delivered multimillion-dollar project in 1999, from a zero resource position to   completion on time and under budget at a profit in excess of 30%; 2000

·         Developed and administered QA/QC and internet audit system that grew an average at an average rate of over 400% per year in fee volume; 1998

·         Increased business in specific business lines 30% by development of applications for national and international electronic deliverable and database solutions; 1997

·         Increased revenues 16%, annually, to the region by identifying, developing, and managing the acquisition/merger and integration of firms in the region; 1996

·         Restructured technical service centers at corporate headquarters resulting in 20%+ increase in profitability and efficiency at the departmental level; 1995

Regulatory Compliance

Ø  SOX, GLBA, HIPAA, ISO 17799, EU Data Protection Privacy, CoBIT, CFR, e-CFR

Ø  Visa USA Cardholder Information Security Program (CISP)

Ø  Visa International’s Account Information Security Program (AIS)

Ø  MasterCard International’s Site Data Protection Program  (SDP)

Ø  American Express’s CID Security Program

Ø  Discover Card Information Security & Compliance Program (DISC)

Ø  PCI Data Security Standards

Education  & Credits                       

- Currently pursuing my Executive MBA Degree at the University of Chicago

- BA in Political Science w/ minor in Chemistry from University of Illinois at Chicago