VISIONARY AND GLOBALLY ORIENTED SENIOR IT LEADER
Designing and Implementing Technology Strategies to Fuel Breakthrough Results
§ Increase Revenue:Streamlined and focused services and delivery of core Solutions by eliminating low-margin products/services, focusing on Enterprise Cloud Services, Managed IT Services, Professional Services, aligning core services to customer needs, and reducing expenses.
§ Strategic Planning:Positioned Verizon Enterprise Services as a premier technology integrator, driving technology systems, services, and operational strategies that automated core processes and enhanced the customers experience.
§ Business Transformation:Established new IT organizational infrastructure and revitalized existing operations at Verizon Business by implementing robust support services and business practices to optimize how IT engages with all business disciplines.
§ Technology Delivery:Enabled revenue growth, cost savings, process automation, and ROI increases through planning and integration of multiple CRM systems, Contact Center integration, Content Management integration, and other internal and third-party business systems.
§ Leadership:Ranked #1 in 2009 Top 101 Industry Experts publication in the field of Information Technology & Security1
**Named Executive Professional of the Year 2006-7 & 2007-8 by the Cambridge Who’s Who Organization**
Ø Project and Program Management, Project Portfolio Management
Ø Executive and Entrepreneurial Leadership; Strategic Development, Implementation, and Support
Ø M&A (Mergers & Acquisitions), International Business Development
Ø Security Planning & Auditing; Risk Management; Capacity Planning; Procurement
Ø Cost Containment, P&L Management, Budgeting and Expense Control
Ø PMO Creation, Strategy Planning, Contract Negotiation
Ø Sales & Business Development, Strategic & Market Planning
Ø Crisis Management, Troubleshooting, Problem Solving, and Negotiating
Ø Disaster Recovery (DR); Business Continuity and Recovery Services (BCRS)
Ø Data Center & Systems Migration and Consolidation, ITIL (IT Infrastructure Library)
Ø SOA, ITIL, ITSM, Transformation Planning, and Virtualization Strategies
Ø System Integration and Administration; LAN Design, Configuration and Support